Address

1800 Wazee St 3rd floor, Denver, CO 80202

Email

[email protected]

Phone

+1(720)856-1007

Telecomez Corp Terms & Conditions

Last updated: November 3, 2026

Please take a few minutes to read these Terms & Conditions. By using telecomez-corp.com, ordering our services, or opting in to our text messages, you agree to be bound by them. If these Terms don’t answer your question, contact us at [email protected] or +1 (720) 856-1007.

Draft for review, not legal advice. Items in [brackets] need to be confirmed or completed before publishing.

1. Scope and Acceptance

These Terms govern your use of the website at telecomez-corp.com and our business internet, voice, WiFi and related services, including installation, equipment, support, emails, calls and text messages (together, the “Services”). The Services are provided by Telecomez Corp [confirm legal entity name] (“Telecomez,” “we,” “us,” or “our”), 1800 Wazee St, 3rd Floor, Denver, CO 80202.

By accessing the website or ordering the Services, you confirm that you have read, understood and agree to these Terms and our Privacy Policy. If you order for a business, you confirm you are authorized to accept these Terms for it. If you do not agree, please do not use the Services.

Changes to these Terms. We may update these Terms at any time. The updated version takes effect when posted on this page, and the “Last updated” date above will change. For material changes affecting your service or charges, we will give you at least [30] days’ notice. Continued use of the Services after a change means you accept it.

Privacy. We collect the details you give us (such as your name, company, service address, email, phone number and billing details) to quote, install, support and bill your service, send communications you requested, and meet legal obligations. We also collect network and usage data needed to operate and secure the network, and basic website data through cookies. We do not sell your personal information. Full details are in our Privacy Policy.

2. Our Services and Eligibility

Telecomez provides connectivity and communications services to businesses with one or many locations, including:

  • Fiber Internet: dedicated business fiber connections.
  • Fixed Wireless Internet: wireless business internet where fiber is not available.
  • Business Voice: cloud-based phone service billed per user.
  • Business WiFi: planning, deployment and management of WiFi networks.

Orders and availability. Prices shown on the website (such as “from” prices) are starting points, not offers. Your plan, speeds, price, term and any installation charges are set out in your order or service agreement, which controls if it conflicts with these Terms. Service depends on availability at your location and a successful site survey and installation.

Speeds and performance. Advertised speeds are maximum speeds over a wired connection; actual speeds vary with your equipment, inside wiring and network conditions. Fixed wireless performance can also be affected by weather and line-of-sight obstructions. Uptime commitments and credits apply only if your service agreement includes a service level agreement (SLA).

Emergency calls (911). Business Voice is an internet-based (VoIP) service. 911 calling may not work during a power outage, internet outage or equipment failure. You must register an accurate dispatchable address for each user or device, update it before moving phones, and tell your users about these limits. Keep another way to call 911 available.

Eligibility. The Services are for business use. You must be at least 18 years old and authorized to act for your business.

Your account. Keep your portal logins and account PIN confidential. You are responsible for activity under your account. Tell us promptly at [email protected] if you suspect unauthorized use.

3. Billing, Payment, Equipment and Cancellation

  • You agree to pay the recurring charges, per-user voice fees, installation fees, equipment fees, usage charges and taxes and regulatory fees shown in your order. Service is billed [monthly in advance].
  • Invoices are due within [30] days of the invoice date unless your order says otherwise. If you enroll in AutoPay, you authorize us to charge your chosen payment method each billing cycle until you cancel AutoPay.
  • Late payment. Late amounts may incur interest of [1.5%] per month or the maximum allowed by law, whichever is lower. If your account is more than [30] days past due, we may suspend service after written notice.
  • Term and renewal. Service terms are stated in your order. Unless your order says otherwise, service renews month-to-month at the end of the term.
  • Routers, radios, access points and phones we provide remain our property unless purchased. Return them within [14] days after service ends, or you may be charged the replacement cost.
  • Installation and access. You permit our technicians to access your premises to survey, install, maintain and repair the Services, and you are responsible for obtaining landlord or building permissions.
  • You may cancel with [30] days’ written notice. If you cancel during a term commitment, an early termination fee stated in your order may apply.
  • Billing disputes. Contact us within [60] days of the invoice date if you believe a charge is wrong. We will review it and credit any error.
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4. SMS / Text Messaging Terms

  • Program description. Telecomez’s text messaging program sends customer care and account messages, such as site survey and installation appointment reminders, service outage and restoration alerts, billing and payment reminders, and replies to your support requests. [Add “and occasional marketing messages about our services” only if marketing will be sent.]

    How you opt in. You opt in by checking the SMS consent box on our contact form or service order and providing your mobile number, or by texting [KEYWORD] to [number]. Consent to receive texts is not a condition of any purchase or service. You confirm that you are the subscriber or authorized user of the mobile number you provide.

    Message frequency. Message frequency varies based on your account activity and service events.

    Cost. Telecomez does not charge for text messages. Message and data rates may apply, according to your mobile carrier’s plan.

    Opting out. Reply STOP to any message at any time to stop receiving texts. You will receive one final message confirming you have been unsubscribed. You can also opt out by emailing [email protected]. To rejoin, text START or opt in again.

    Help. Reply HELP for assistance, or contact us at [email protected] or +1 (720) 856-1007.

    Carriers. Mobile carriers are not liable for delayed or undelivered messages.

    Privacy of mobile information. We will not share or sell your mobile number or SMS opt-in data and consent with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers that help us deliver messages, and as required by law. See our Privacy Policy.

    Sample message: “Telecomez Corp: Your installation is confirmed for 2026 between [time window]. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.”

5. Acceptable Use and Intellectual Property

  • Acceptable use. You agree not to use the Services to:

    • Break any law, or send or store illegal content.
    • Send spam, illegal robocalls, spoofed caller ID, phishing or unsolicited bulk messages.
    • Spread viruses or malware, or attack, scan or gain unauthorized access to any network, system or account.
    • Infringe copyrights, trademarks or other rights.
    • Resell the Services without our written agreement.
    • Use the network in a way that degrades service for other customers.

    We may investigate suspected violations and suspend or end service for serious or repeated misuse. We may manage the network reasonably to keep it secure and reliable.

    Your network and users. You are responsible for your own devices, inside wiring and network security, and for use of the Services by your employees, guests and other users. When we manage Business WiFi for you, you remain responsible for guest-network terms and for how your users use it.

    Copyright complaints. If you believe content transmitted over our network infringes your copyright, send notice to [designated agent / email] with the details required under the U.S. Digital Millennium Copyright Act (DMCA).

    Our content. The website and its text, graphics and logos are owned by Telecomez Corp or its licensors and protected by copyright and trademark laws. You may view and print pages for your internal business use. You may not copy, modify or republish them without our written consent.

6. Links, Disclaimers and Limitation of Liability

  • Links to other sites. The website may link to third-party sites we do not operate. We are not responsible for their content, security or privacy practices.

    Disclaimer. EXCEPT AS STATED IN YOUR SERVICE AGREEMENT, THE SERVICES AND WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. We do not guarantee uninterrupted or error-free service or specific speeds. Outages can result from weather, power failures, third-party networks, maintenance and other causes outside our control.

    Service credits. If your service is out for more than [8] consecutive hours because of a problem on our network and you report it, you may request a prorated credit for the outage period. Credits, including any SLA credits, are your sole remedy for service interruptions.

    Limitation of liability. TO THE FULLEST EXTENT PERMITTED BY LAW, TELECOMEZ CORP AND ITS OFFICERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA OR GOODWILL, ARISING FROM THE SERVICES, INCLUDING ANY INABILITY TO REACH 911. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE AMOUNT YOU PAID US FOR THE AFFECTED SERVICE IN THE [3] MONTHS BEFORE THE CLAIM.

    Indemnity. You agree to indemnify and hold harmless Telecomez Corp from claims, losses and expenses (including reasonable legal fees) arising from your or your users’ misuse of the Services, your failure to keep 911 addresses current, or your breach of these Terms.

7. Disputes, Governing Law and Contact

  • Informal resolution. If you have a dispute with us, please contact [email protected] first so we can try to resolve it informally within 30 days. You may also contact the FCC or the Colorado Public Utilities Commission.

    Governing law. These Terms are governed by the laws of the State of Colorado, USA, and applicable federal law, without regard to conflict-of-law rules. Any dispute not resolved informally will be brought in the state or federal courts located in Denver, Colorado, and you consent to their jurisdiction. [Optional: replace with binding individual arbitration under AAA commercial rules.]

    Termination. We may suspend or end the Services if you breach these Terms, fail to pay, or use the Services unlawfully, with notice where the law requires it.

    General. If any part of these Terms is found unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. These Terms, our Privacy Policy, and your order or service agreement are the entire agreement between you and us about the Services. If they conflict, your service agreement controls.

    Accessibility. If you have a disability and cannot access these Terms in their current format, contact us and we will provide them in an alternative format.

Contact us

Telecomez Corp
1800 Wazee St, 3rd Floor, Denver, CO 80202
Email: [email protected]
Phone: +1 (720) 856-1007
Hours: [days], 8:00 AM–6:00 PM Mountain Time [confirm whether support is 24/7]